Manager - Sales Operations

Roles And Responsibilities -

- Understand business needs and enable front line sales teams to sell better, faster and more efficiently

- Serve as a powerful data analysis and reporting unit that can provide critical insights into sales process optimizations, performance metrics, training needs, territory/funnel assignment, growth forecasting and selection of CRM tools

- Select key metrics to drive performance and ensure implementation of sales frameworks and methodologies

- Design dashlets and ensure data sanity to give real time visibility to the senior leadership

- Administer, synchronize and optimize technology stack including CRM

- Content and knowledge base management

- Design the right incentive scheme and ensure timely payouts

- Work with marketing to fine-tune brand messaging and content using the trove of clients' behavioral data

- Improve recruiting practices and forecast hiring needs

Requirements

- 4+ years of experience in Sales Operations or similar role

- Strong interpersonal skills, collaborative personality and the ability to build rapport with multiple functions and teams

- Strong excel and quant skills to do data analysis and develop executive level presentations

- Full professional proficiency in English and Hindi. Limited/full working proficiency in regional languages is a plus.

- Undergraduate degree with notable co-curricular achievements is a must. A Master's degree in business management/economics is a plus.

- Ability to multitask, set priorities and manage time effectively in a fast paced environment.

- Healthcare enthusiast who believes in the mission of the company and is excited in building this together.

- Willingness to relocate to Bangalore to work closely with the team.