Manager - Sales - Gems & Jewelry Industry

We are Hiring for Sales Manager in (JEWELLERY Industry) in India.

Position : Sales Manager (JEWELLERY Industry)

Experience : 3 to 5 Year

Job Location - Mumbai

Assist General Manager in creation of the following plans in line with the company goals (for Fine Euro customers):

- Sales & marketing plan

- Product development plan

Client Servicing / Account Management:

Undertake the following activities to support Fine Euro office to increase Sales and Gross Margins:

- Ensure the team has undertaken the following activities as per standards and within the timelines:

- Commercial/Sample Order & shipment tracking

- Release Sales order (within 48 hours)

- Release special orders (within 24 hours)

- Coordination with related departments for customers' orders and ensuring timely deliveries

- Preparing Quotations

- Preparing and sending design catalogue to customer

- Coordinate with customers directly for any clarifications and updates regarding shipments.

- Resolve customer complaints/ queries regarding product quality, delivery dates and sales service. Resolve/reverting to all customers queries in 24 hours

- Build relationship with customer's back office

- Ensure that customer deliveries are made as per payment terms.

- Ensure all payments are received within due date and no bad debts in assigned customer list

Product Development :

- Give inputs on price points in new PD

- Detailed web analysis for given set of customers.

- MIS and Analytics: Analyse the actual v/s planned, discuss with the relevant stakeholders, and take corrective action wherever needed.