Manager - Sales - Electrical

Role Responsibilities :

- Work with merchandising teams on promotional planning and merchandising on the sales platforms

- Work with marketing teams for selecting products through online paid channels, social media etc., while ensuring pricing accuracy

- Work closely with suppliers, majorly brands and engage them in joint business plans with a promise of growth and scale

- Monitoring product lifecycle of every product in the category and take early calls for opportunity maximization

- Assist in accurately forecasting trends, planning stock and monitoring performance

- Maintaining strong focus on KPIs such as Traffic, CTR, Conversion, Bounce Rate, etc.

- Planning and developing the product range and finalizing the pricing strategy for products

- Ensuring 100% customer satisfaction through Seller/brand level monitoring of the NPS score vis-a-vis Inventory Management, Delivery SLA, Product Quality, Returns/Cancellations, etc.

Key Internal Stakeholders :

- Supplier Management & Cataloguing Teams : For onboarding, product listing and servicing of vendors

- Marketing, Merchandising & Product Management Teams : For ensuring Customer Segmentation/Targeting/Positioning and smooth UI/UX

- Order Management, Warehouse & Customer Care Teams: For ensuring high CSAT and Customer NPS

- Finance, Technology & HR: For managing various business stakeholders, namely Vendors, Customers and Team Members

Key External Stakeholders :

- Vendors, Brands, Suppliers: For On boarding, price negotiations, new category introduction

Qualification & Experience :

- 4+ years of Industry experience in a similar profile

- Experience in onboarding and managing vendors

- Excellent communication skills

- High level of ownership, willingness to set up things from scratch

- High proficiency in comprehending and building analysis over large and complex data sets

- Graduation (B Tech/ BBA / B Com / Graduation in any other stream) + MBA from a reputed institute