10/02 Monika S
Senior Customer Relationship Manager at Talent Integrators

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Manager - Sales & Customer Service - Electrical/Switchgear Industry (5-8 yrs)

MP/Pithampur Job Code: 663229

- Responsible for customer service to Pan India customer.

- Strong knowledge of global commercial terms (LC terms, INCO Terms, etc.)

- Answering the sales enquiries by thorough analysis of technical and commercial feasibility.

- Responsible to provide management with market analysis and opportunities for product portfolio.

- Key customer interface for company.

- Responsible for timely answer to customers/ prospects on various enquiries, purchase orders and order fulfillment process.

- Responsible for coordination with global Supply Chain to deliver product on time to customer.

- Responsible for payment follow up with customers.

- Responsible for taking forecasts from customers and providing it to the plant teams for necessary planning of production schedules and materials.

- Responsible for fulfillment of sales and marketing function ISO requirements and documentation.

- Ensuring that customers issues are responded earliest to their full satisfaction by proper coordination with responsible function/ party.

- Undertake customer visit as and when needed for resolving customer issues/ new business development.

- Maturity to respond to international clientele,

- Ability to think through the cycle of order fulfillment and plan/ coordinate each step precisely with various functions/ parties involved,

- Ability to understand customer needs and be fully responsive.

- Excellent Communication Skills.

Age : Max 35 years

Job Location : Pithampur (Madhya Pradesh)

- People from Tier I / Tier II Colleges from Electrical / Switchgears industry will be preferred.

Women-friendly workplace:

Maternity and Paternity Benefits

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