Manager - Sales - Commercial Vehicle Finance - NBFC

The position is with NBFC and looking for candidates with direct front end sale experience of Commercial Vehicle finance.

Locations - Delhi

Kindly go through the JD

A) Core Responsibilities:

Achieve Sales Targets

- Achieve disbursement volumes as per budget

- Achieve Budgeted Pricing and maintain DDSA payouts as per budget

- Maintain TAT as per market standard and continuously reduce Error rate

- Ensure zero error in adherence (by the team) to policies and systems including KYC guidelines and regulatory norms

Channel/Distribution Management

- Conduct meetings with dealers on a regular basis and ensure continuous engagement with the dealers with minimum to no gaps in adherence.

- Identify new dealers and ensure empanelment as per policy to increase geographical reach

- Ensure resolution of dealer issues and manage payouts

Customer Relationship Management

- Ensure collection of first 6 EMI post disbursement from customer

- Minimize delinquency

- Interact with and handle High end loan customers & conduct client visits for relationship building.

- Manage end to end processing of High value loans

- Ensure Customer complaints are resolved in coordination with the relevant department.

PDD Follow up and Closure

- Ensure Post disbursement document submission within 90 days of disbursement.

- Reduce RC pendency

- Coordinate with operations team and Credit team for processing of Auto loans within TAT.

B) Supplementary Responsibilities:

- Carry out Competition mapping and be updated on all market trends and collate information from the market to suggest changes in the existing process & policies.

- Support in implementation of IT enablement projects

C) Records/Trackers/Reports maintained by role:

- Location /Business MIS; Dealers Business MIS

- Stores/ CREs / TLs / Mangers Trackers

- Collections Details/ Operations Tracking Details.