Manager - Retail Sales - Telecom

There is an Urgent opening with a No.1 Telecom Operator in Retail Vertical.

Current CTC of the candidate should not be less than 12 Lacs.

Designation : Retail Sales - Manager

Job Location : Ranchi

Role purpose :

- The Retail Sales Manager is responsible for revenue performance, operational goals and customer delight across our Retail formats.

- He owns this performance by working closely with the retail head and sales manager in circles by planning revenue budgets/goals, monitoring performance and aligning a performance improvement plan where needed.

Key accountabilities and decision ownership :

- Develop & deploy a sales planning and execution process that underpins store development in line with revenue & customer experience objectives

- Work with functional teams incl product marketing and retail marketing, CS ops and CS training nationally to bring product and process actions to maximize store revenues

- Creating a customer centric culture with the right kind of hiring, training and rewards program all aligned to responsibly maximizing store revenues .

- Achieves financial and customer experience objectives in line with annual budget; identifying variances and initiating timely correctives where required

- Align specific action plans for performance improvement of bottom quartile associates/ stores to meet national standards

Core competencies, knowledge and experience :

- Deep experience in sales operations to provide expert help to circles on standard initiatives and specific challenges

- Independent thought leadership and drive to execute .Should be an expert in his/ her specific area of competence

- Powerful influencing skills, effective people management skills and proven ability to function within a matrix-organisation

- Analytical skills to interpret insights

- Program Management and execution

Must have technical / professional qualifications :

- 2 - 8 years of sales experience in FMCG/Retail industry / Customer Service

- Multi-geography team leadership experience a must, multi national experience a plus

- Should have directly / indirectly managed sales teams

For details call Mr.Fardeen at 09681518338