Job Description : This mandate is to hire for the Retails Ops Manager for Pan India for a food retail company. This role would report into the founder.
Client Details : Our client is a leading Indian brand in the Food FMCG domain with a very strong footprint in India across offline and online trade. They are looking for a Retail Operations Manager to oversee their retail expansion across India.
Description :
The incumbent would report into the Founder and be responsible to :
- Manage and motivate a team to increase sales and ensure efficiency
- Manage stock levels and make key decisions about stock control
- Analyse sales figures and forecast future sales- Analyse and interpret trends to facilitate planning
- Use IT software programs to record sales figures, analyse data and forward plan to record sales figures, analyse data and forward plan- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
- Provide or organise training and development- Ensure standards for quality, customer service and health and safety are met
- Resolve health and safety, legal and security issues- Respond to customer complaints and comments
- Organise special promotions, displays and events- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing
- Work in an organisation which delivers faced paced growth
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