Manager - Retail Analytics - KPO

Role & Responsibilities:

- To provide thought leadership in developing new products, building a high quality Retail KPIs database, generating actionable insights for case teams and manage a 7-8 member team.

- Ensure team delivers products in a timely and zero-defect manner

- Leverage Retail industry knowledge and analytics expertise to lead the Global Retail Data CoE

- Liaise with Retail Practice Team to understand requirement and help identify opportunities to new create products and new data businesses by leveraging existing data assets

- Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across workstreams.

Qualifications:

- Have a minimum of 10 years of experience in retail, with a focus on data analytics and research to develop go-to-market strategies for clients

- Must have excellent Excel and PowerPoint knowledge

- Exposure to Tableau, Alteryx or any other programming language/ tool (Python, R, SQL/other data tools) is good to have

- Proven track record of managing multiple accounts and teams