Manager - Research & Consumer Insights - eCommerce/Online Retail Segment

We have 1 very urgent position in one of the best and established MNC RESEARCH ORGANISATION ( Client is part of the client group which is the 5th largest research organization worldwide.

In India, client offers one of the best market & social research teams with a collective experience of over a century - a team with a unique philosophy of going beyond mere information research. It strives to fulfill a client's core needs with the right offer.

Considered as having the best national data collection infrastructure, state-of-the-art Business Process Outsourcing set up, wide experience spanning 21 sectors and an international product portfolio, client is the choice of the leading organizations in both the consumer & social segments. )

Employees : 13,000 worldwide

Global reach : Operates in more than 100 countries worldwide

Position : Manager research & consumer insights - ( e-commerce / online retail segment )

Reporting : Director Research & Consumer Insights - Retail segment

Location : Bangalore

CTC upto 19 lac + bonus, depending upon current CTC, experience, education, interview status etc.

Job Specification :

Job Responsibility :

Purpose of the Role :

- Is responsible for recruiting and servicing the online retailers in India

Key Activities :

- Shows understanding of online retailing and creates opportunities to engage with them.

- Develops an offering using CLIENT solutions which is attractive to online retailers to aid recruitment and engagement

- Provides thought leadership to engage online retailers

- Preparing offers and contracts

- Works with Operations to facilitate production of online data

- Is responsible for data analysis and report writing - looking for trends in data and preparing graphic reports with basic commentary and analytical insights/commentary

- Demonstrates consistent ability to ensure high levels of control and accuracy checks for data outputs and data inputs with minimal supervision

- Creates impactful presentations

- Presents presentations confidently to mid level management at clients, typically jointly with more senior colleagues

- Is responsible for handling of data requests and queries from set list of clients/retailers in the country

- Consults existing clients to intensify the client relationship

- Acquiring new clients / retailer within the country

- Provides training to clients on CLIENT systems

Key Interfaces :

- Online retail segment research head - Singapore

- Set list of retailers across the country

Technical skills required :

- Advanced in MS Office

- Advanced knowledge of Product Portfolio and Market

- Basic knowledge in statistics

- Advanced/expert level in English

- Advanced in analysis and presentation skills (creation and presentation)

- Basic in Fact Based Consultancy / Story Telling / Negotiation & Influencing

- Advanced presentation skills

- Basic in Project Management

- Advanced in Retail Audit Methodology and on universe and sample

Typical Education and Work Experience required :

- Master's degree or equivalent experience

- Advanced level of understanding of industry terminology, clients, products

- Work experience and established network in various relevant areas like data-in, retail services and multiple industries, mainly nationally but also internationally, might also be gained outside CLIENT

TCPL