- Stakeholder Management at all levels
- Ensuring overall profitability & team productivity
- Fostering best practices
- Timely dashboards, MIS
- Process adherence
- Managing Team performance - SLAs, TAT, improving efficiency, capability building, internal coordination,
- Managing Client expectations - SLA/ communication/ client satisfaction / quality of hires
- Timely invoicing & collections
- Smooth onboarding of selected candidates
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