Manager - Recruitment Process Outsourcing - BFSI

Manager - RPO - BFSI

Job Role :

- Meet revenue targets and hiring numbers

- Create, review, and enhance hiring strategy and model.

- Managing multiple teams onsite and offshore and ensure all recruitment SLA's for the client are met.

- Customer Relationship Management

- Basic understanding of System capabilities and application platform, operations, and delivery

- Intermediate knowledge of Client administrative environment and Processing flows, procedures.

- Plan, Identify and Implement the process briefing sessions and relevant training programs for staff coaching and development, and their performance management.

- Continuously Interlocking among regions (client stakeholders, regional managers) and operation's stakeholders to seek process improvement

- Excellent problem-solving abilities

- Proven background in managing extensive and complex customer engagements

- Understanding of ATS

- Experience in mapping and re-engineering recruitment processes

CTQs :

- Minimum 9 years experience in recruitment out of which 6 years should be in leading recruitment projects.

- Experience in Service Delivery of the recruitment project with a strong understanding of hiring SLAs, able to design recruitment strategy, and strong customer engagement

- Prior Experience in hiring for IT hiring in the BFSI industry

- Have handled a minimum of 500 lateral hires in a year

- Have managed a large team (including managers)

- Should understand revenue/productivity numbers

- Able to think creatively, result-oriented and drives consistent vertical performance.

- Ability to work under pressure and meet SLAs / deadlines.

- Possesses strong interpersonal, communication, and Team Management skills

Seniority Level - Associate

Industry - Information Technology and Services, Banking, Financial Services

Employment Type - Full-time