Manager - RCU Secure Products

Job Responsibility :

- Preparing and managing SOPs for the business.

- Analyzing issues, Monitoring learning from issues / investigations, sharing the same with HF team and installing / modifying credit controls to prevent such issues in future.

- Review of triggers at regular frequency based on market feedback.

- Tracking process audits, control mechanism at locations and ensuring that the same are followed as per set schedule.

- Coordinating with Credit and product team for policy amendments based on process audit & market feedback.

Key Skills

- Fraud Investigation, Audit compliance, Risk Control, Risk Management.

Ranjana Garg