Manager - Project - Debt Management Domain

Role/ Job Title: Manager Projects - Debt Management

Function/ Department: Collections

Job Purpose:

As a Project Manager, individual will play a key role in overseeing the planning, execution, and successful delivery of projects within the Debt Management. This position requires a deep understanding of Salesforce platform, Project Management methodologies and the ability to collaborate effectively with cross-functional teams.

Roles & Responsibilities:

1. Candidate should oversee the planning, execution, and completion of projects. The responsibilities include defining project goals, creating schedules, managing resources and ensuring timely delivery within budget constraints.

2. Create solution architecture blueprint.

3. Provide subject matter expertise to all aspects of Salesforce platform.

4. Conceptualization, Building Solutions in constant discussion with Business Partners, OEM (Solution Providers) & Tech Stakeholders and presenting the approach to senior management by using presentation tools.

5. Require expertise in Requirement Gathering, Requirement Analysis, Requirement Finalization, BRD Writing, Solution Designing all Digital Products integration.

6. Candidate should be able to create test scenarios for testing purpose for any system enhancement/ development and have the experience of testing in-depth.

7. Candidate should be able to identify project deliverables, organize tasks & activities, follow up diligently with all stakeholders and ensure milestones are achieved within the target timelines.

8. Candidate should be well versed with API integrations.

9. Candidate should have knowledge of Debt Management processes & LMS.

10. Candidate should have excellent written & verbal communication skills.

11. Understanding and adherence to compliance and regulatory requirement.

12. Drive collaboration with internal stake holders to develop & implement requirement for new and existing systems/ solutions.

13. Candidate should be well versed with day-to-day operations of Retail Banking Asset Operations.