Manager - Product Operations - Online

Product Operations

- Own the adoption metrics. Define and drive strategies to drive higher adoption.

- Communicate with various internal and external stakeholders on adoption metrics/fallouts/action plans

- Own every aspect of the performance of the product by defining and reviewing key performance metrics, aggregating external and internal user feedback and reporting performance to a broad group of stakeholders on a regular basis, including business functions, product and engineering teams

- Enable human loop within the roadmap of full automation for seamless product experience.

- Plan the training of end-users on the usage and consistent communication on the benefits of the new set of digital functionalities.

- Thought Leadership - Bringing insights on latest industry and competitive trends, and detailing out how these can be incorporated in the product.