jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
09/09 HR
HR at Leading Financial Services Provider

Views:64 Applications:19 Rec. Actions:Recruiter Actions:11

Manager - Process Support Services (9-12 yrs)

Pune Job Code: 976243

About TresVista:

Founded in 2006, TresVista has been the leading provider of high-end outsourced support for asset managers, entrepreneurs & corporates for over a decade. TresVista's support functions include business plan development, all aspects of fund administration, portfolio management, valuation & research, and deal sourcing & execution. With offices in Mumbai, Pune, Bengaluru, New York & Singapore, managing over $10 trillion in AUM, across geographies & asset classes and over 1,000 clients, TresVista delivers cost & operational efficiencies with dedicated teams across functions.

The Role & Responsibilities :

TresVista is looking to hire a Manager in the- Process Support Services who will lead and manage a team of RAs, Research Specialists, and Team Leads. A Manager will be primarily responsible for planning, directing, and overseeing the operations of the department. A Manager will also be responsible for the development of a company culture that emphasizes quality, continuous improvement, and high performance.

Key Role Deliverables :

- Contributing to the overall operational strategy for data quality function and responsible for the implementation of the strategy within the team

- Encouraging Kaizen and LEAP mindset in the team

- Demonstrating flexibility and responsiveness to changes in the market and innovative- measures

- Providing timely and continuous feedback for performance improvement

- Encouraging and motivating the team members

- Creating reports to track the team's utilization and update the- Manager

Departmental Management :

- Being responsible for oversight of data quality team, maximizing effectiveness, providing direction for the team and acting as the key escalation point for query- resolution

- Adopting appropriate performance management techniques to enable achievement of all related business and individual performance objectives

- Increasing value proposition of the process and people

- Monitoring sector/business trends and clients so that their expectations regarding delivery timings are managed- effectively

- Pro-actively managing relationships, performance and service levels with stakeholders including financial services and other support services, e.g., IT, re-engineering, compliance &- others

Controls and Service Quality :

- Assisting the head of the department in defining and implementing a framework to ensure controls are- maintained

- Driving improvements in productivity and efficiency using appropriate efficiency metrics (KPI's).

Team Management :

- Goal setting and performance review of direct reports

- Providing guidance, coaching, and mentoring where appropriate

- Recruiting and retaining the highest quality talent into the team

- Demonstrating a proactive approach to all activities and creating the environment for others to emulate this- behavior

- Instituting knowledge sharing / best practice sharing forums and provide appropriate training, coaching for the- team

Prerequisites :

- Strive to achieve excellence

- Inspiring and influencing- personality

- Building understanding and trust

- Collaborating for success

- Understanding issues and finding solutions

- Excellent- communication and interpersonal skills

- Developing and mentoring people


- Gathering information

- Good project management tool knowledge

Other requirements :

- Microsoft Office skills (including Word, Excel, PowerPoint)-

- Ability to manage cross-cultural- boundaries-

- Able to work independently and as part of a- team-

- Ability to handle pressure and deliver against stiff- deadlines

Experience :

- 9 -12 years of experience (minimum of 4 years of team management experience required)

Education :


- Any Graduate, MBA Preferred


Compensation : The compensation structure will be as per industry- standards-

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.