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14/02 Dipa GH
Executive Search at Live Connections

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Manager - Process Excellence - Black Belt/Green Belt - Big4 (8-13 yrs)

Bangalore Job Code: 797733

A leading BIG 4 looking for Manager - Process Excellence professional in Gurgaon/ Bangalore.

Location : Gurgaon/ Bangalore

Qualification : MBA

Skills : Process Excellence

Certification : Black Belt or Green Belt

CTC : 15 to 19 lakhs

Job Description :

- Building a quality culture

- Change Management

- Coaching and mentoring skills

- Business understanding

- Work with global teams to meet GSS objectives

- Lead and deliver training on quality areas

- Mentor the team of BBs

- Contribution to the organizational initiatives

- Own and Drive the quality parameters

- Process improvement initiatives

- Training of employees

- Project contributions in terms of TAT, Accuracy and productivity for all processes

- Manage health of projects (ongoing and closed)

Candidate Profile :

- Should have 8+yrs of exp, should have done mentoring & experience in creating, reviewing & closure of BB/GB projects

- Project Management skills

- Worked as Quality expert in operations, HR, Finance, IT, etc

- Experience at a MNC / Service industry preferably with a captive centre of a corporate bank, Third party BPO

Contact Details :

Dipa Rani
9556641101

Women-friendly workplace:

Maternity and Paternity Benefits

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