Manager - Presales - IT

The candidate should also have experience handling and grooming a team into top of the line solution experts

Experience : 6+ years

Required Skill Set: 

- Excellent client interaction and handling skills with good command on verbal and written English

- Strong experience in conducting client interactions for discovering and capturing their pain areas and business needs

- Meticulous knowledge of web and mobile development lifecycle with ability to grasp upcoming technologies quickly

- Experience in accurate Business Requirement Gathering and ability to write comprehensive business requirement documents (BRD) including business needs and proposed solutions

- Experience in coordinating with client to define project milestones, present high/low level implementation approach and to conduct knowledge transfer sessions with delivery teams

- Experience in creating wireframes, SRS Documents, process and application workflows to support functional specifications

- Proficiency in writing business level user stories and breaking them at task level for project teams

- Problem solving approach having a comprehensive predictive view of customer's future requirements and existing business processes

- Client first attitude

- Work with development teams to help them understand the project scope and objectives

- Flexible to work in different time zones

Desired Personality Traits :

- Dynamic, positive and with a zeal to go that extra mile to deliver results

- A natural knack for customer service and perfectionism

- Self motivated

- Willing to learn

- Willing to share knowledge

- Willing to adapt based on organization's business requirements

- Willing to work in multiple roles based on organization's requirements

Nice to Have but not mandatory - Knowledge using a CRM tool in day to day operations