Manager - Presales - IT

Responsibilities

- Gathers and assesses customer needs, both business and technical

- Identifies related needs (lead generation, opportunity expansion)

- Identifies site-specific and corporate parameters and constraints that impact the solution

- Identifies information on competitors and product roll-out data/training needs and proactively positions company strengths as a relative value position in the account

- Establishes the validity of a solution and its components; creates proof of concept where required

Actively identifies opportunities to assist peers globally in area of expertise (e.g., writing white-papers)

- Maintains excellent communications with customer executive management and business executives globally

- Delivers customer workshops as appropriate for further understanding of issues and buy-in to company's proposal

- Actively supports the account team with solution advice, proposals, presentations, and other customer communications

- Analyses and provides support to deals in the pipeline where needed

- Transfers knowledge to Presales peers via mentoring and playing leadership roles in peer education programs

- Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design

- Contributions have major impact across company Regions and BU's, and strong impact on company's business

- Analyses and contributes to the presales direction for major areas of Bus

Preferred Skills / Experience

- Experience in technical consultative selling and account management

- Technical and solutions experience in CRM, Big Data and Analytics Space

- Experience in Industry Verticals like BFSI, Retail, Healthcare, Travel preferred

- Engineering Degree with MBA in Marketing preferred