Job Description The individual will be responsible for: 1. Responding to reactive and proactive bids / opportunities - Own the end to end management of the bid response cycle and follow up activities until the end of the deal cycle. 2. Support with creating sales and marketing collaterals along with the help of the team members 3. Keep self-updated with the changes/updates in the T&H industry and update offering in line with these updates 4. Be an integral part of the sales cycle - identify opportunities, understand customer challenges and draft appropriate solutions/proposal writing/customer-experience mandatory 5. Preferable to a CEM experience in manufacturing customer will be preferable. 6. Experienced as a solution architect. Must have experience in designing solutions in contact centers. 7. Knowledge of RFP/RFIs in contact center - people management and infrastructure 8. Knowledge of commercials - pricing / gross margins Location: Delhi NCR/Mumbai Job Requirement 1. Bachelor's/Post Graduate in any stream 2. Prior experience in presales role mandatory 3. Strong communication, listening and presentation skills 4. Must be a self-starter who can work effectively under minimal supervision. 5. Customer focused individual with business acumen (CEM) 6. Must be able to handle a team 7. Team management & People management 8. Experience in Travel, Transportation & Hospitality will be an advantage Competencies: Analytical Thinking, Customer Orientation, Result Orientation, Communication Skills, Interpersonal Skills, Innovation & Creativity

Mumbai

Navi Mumbai

Manager - Presales Bid/CEM - BPO/ITeS 

Manager - Presales Bid/CEM - BPO/ITeS  ,Job Description for Manager - Presales Bid/CEM - BPO/ITeS  in Crescendo Global in  Mumbai Navi Mumbai for (14-18) years of experience. Apply Now!

Job Description for Manager - Presales Bid/CEM - BPO/ITeS  in Crescendo Global in  Mumbai Navi Mumbai for (14-18) years of experience. Apply Now!