Manager - Performance Improvement - Insurance - IIM/ISB/XLRI/FMS/NITIE

Job Role :

- Client service delivery/execution

Manage multiple projects, engagement economics and receivables, project resources and team utilization

Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations

- Knowledge Management

Contribute to brand development by writing articles, developing thought leadership and point-of-views

Contribute to knowledge development and management

- Business development

Manage clients & accounts and built professional relationships

Meet business development targets by identifying new opportunities with existing and new clients

- Demonstrate significant industry / solution expertise

- People Management

- Be a strong team player

- Build a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Support people development through guidance and feedback

- Take the lead in recruiting activities

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

Essentials :

Skills :

- In-depth understanding of the economic and business environment

- Expertise in two or more of the areas listed - Procurement / Manufacturing / Supply Chain / Sales and Marketing / Strategy / Finance

- Professional network and networking skills

- Excellent oral and written communication skills

- Good leadership qualities

- Client relationship management and account management skills. Experience in handling mid to large-size accounts

- Program management, multi-tasking and time management skills

- Good experience in business development

- Excellent people management skills

- Sharp focus on quality delivery

- Ability to develop / customize solutions relevant to client

- Advanced knowledge of MS Excel, Word, Power Point

Other:

- Willingness to travel

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure

Academic Qualifications :

B.E. / B.Tech. or CA + MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc.) with a good academic background

Experience :

- 7 to 9 years of relevant post MBA experience

- Consulting background (preferably) or Industry background (Business excellence / functional role) with significant expertise in at least three of the areas listed - Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction.