Manager - OSS Operations - Telecom

- End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager.

- Trouble Ticket /Change Request handling as per SLA/WLA.

- Handle emergencies and on-call support (24X7).