Manager - Operations - Marketing Services - FMCG Global Shared Services

Manager Operations(Marketing) with leading FMCG Global Shared Services

We are looking for a results driven individual with a strong process orientation.

The incumbent should have at least 3-4 years of people and operations management experience in Marketing Services. A total work experience of 8-10 years is desired.

- Help build a strong foundation for operations that allows us to scale at will and yet maintain the flexibility.

- Promote a culture of efficiency and collaboration. Help drive a continuous service mindset to the Marketing Team.

- Build and maintain metrics for Marketing Services teams. Help manage the allocation and prioritization of new tasks/ projects.

- Create appropriate management dashboards for key metrics / SLAs such as on-time delivery, # of errors reported.

- Ensure smooth transition of projects / reports from the Client teams or Global SMEs to Mumbai as and when needed.

Qualification :

- MBA or Master's Degree preferred; Bachelor's Degree required.

- Hands on experience in running a MARCOM operations. A total experience of 8-10 years in running operations

Savita