Manager - Operations - IT Firm

Job Description :

- Manage HR, Recruitment, IT, Security, Facility, Service staff deliverables

- Assist in HR, payroll, leave management, Billing and Internal technical team training coordination

- Own internal IT and Internal Applications for their smooth operations

- Ensure all operations are carried on in an appropriate, cost-effective way

- Improve operational management systems, processes and best practices

- Assist in purchasing materials, IT asset audit, manage annual maintenance contract

- Help the organization's processes remain legally compliant

- Formulate strategic and operational objectives

- Manage budgets and forecasts in terms of manpower and deliverables

- Perform quality controls and monitor KPIs for your team

- Recruit, train and supervise staff for your team

- Assist in payroll, leave management, training requirement in terms of the team complying with procedures and guideline 

- Drive company compliance certification process

- Implement best practices across all functions and/or improve existing processes

Requirements :

- Prior Operations Manager or similar role work experience

- Knowledge of organizational effectiveness and operations management

- Experience budgeting and forecasting

- Familiarity with business and financial principles

- Excellent communication skills

- Leadership ability and mentoring skills

- Outstanding organizational skills

- Ability to make sure tasks are getting done timely fashion

- Ready to make tough decisions

- Be physically present in office all FIVE (5) working days of the week.

- Ready to be in office over the weekend on need basis during crisis or maintenance