Manager - Operations/Institutional Business - eCommerce & Logistics

We are seeking a Manager, Institutional Business based at City, to drive the growth of our Business Development and Operations with P&L responsibility. The candidate must have a strong track record of building up relationships with corporate clients, and be excited about the opportunity to build a new brand from the ground up. The ideal candidate should demonstrate a high level of initiative and independence.

Roles & Responsibilities :

- P&L : Independently grow the business of the city by pitching Company offerings to both the supply side and clients, continuously optimize processes to make the city profitable

- Customer Relationship Management : Take ownership and execute all client needs to ensure client satisfaction - Maintain a long lasting relationship with the client

- People Management : Groom and develop subordinates to create a high performing team and cater to the team's growth aspirations

- Competitor Awareness : Awareness of the competition at all times, to constantly be a step ahead as well.

- Innovations : Identify new requirements to be converted into products depending on client feedback

- Empathy : Identify strategies and grow and retain the supply base to make Company the best platform for our supply partners.

Skills Required :

- Excellent communication skills

- Positive and professional demeanor - Go getter attitude essential

- Sales Skills

- Strong persuasive skills using information at hand and logical arguments

- Strong negotiating skills

- Ability to seal the deal

- Strong network in logistics/related industry preferred

- Inquisitiveness to understand the problem/assignment and obtain necessary learning before setting on to work

- Highly performance driven and track record of building/managing successful teams

- 3-5 years of experience in Business Development or related role