Manager-Operations Role : Manager-Operations Job description Key Responsibilities: Strategic: 1. Prepare performance standards for the centre in collaboration with the Cluster heads and the Corporate in line with strategic plans of the organization 2. Conduct regular analysis in centre, identify trends and collaborate with the Corporate Medical & Quality team to ensure appropriate action plans at put in place Operational: 1. Devise and implement action plans for achievement of financial targets of the center 2. Strengthen the relationships with existing surgeons through constant doctor engagement initiatives to ensure long lasting relationships 3. Build new business relationships with doctors/facilitators etc., thus contributing to increase in the revenues of the center 4. Assist and coordinate with the centre level sales team in establishing CFS brand in the locality/area/city through various sales (BTL) and marketing campaigns (ATL) 5. Ensure implementation & supervision of business lead capturing & conversions 6. Focus on continuously enhancing Patient's experience through interactions and involvement to determine expectations 7. Prepare and maintain effective scheduling and availability of resources to ensure on time surgeries and ensure efficient procedures in billing are being followed 8. Ensure timely, accurate and legible documentation is maintained by clinical & non clinical team 9. Ensure pre & post-surgical nursing care is of highest quality by continuous assistance, training and monitoring 10. Ensure that ethical medical practice is followed at all times at the center 11. Coordinate with the medical directors and ensure that all clinical policies and procedures within the Center meets the requirements of State/Local rules & regulations and other licensing or accrediting bodies 12. Conduct periodic clinical and medical reviews along with the Medical Directors and ensure timely execution of the initiatives/follow-up activities 13. Ensure maintenance of highest standards of hygiene and cleanliness in order to achieve least number of hospital acquired infections 14. Ensure that Bio Medical Waste management system is in place according to standards 15. Ensure compliance on Statutory Guidelines in consultation with corporate team 16. Interact with patients and attendants and build lasting relationships 17. Maintain an efficient patient feedback and response system to gather feedback and respond to problems in a timely manner and ensure resolution 18. Oversee procurement, materials management and inventory management and ensure cost effectiveness, timely submission of bills 19. Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring Fixed costs, variable costs, overheads etc. 20. Oversee safekeeping of center medical records and ensure availability at all times for auditing & reference purposes (implement easy retrieval mechanism) 21. Act as an escalation point for all operational issues related to the facility and take suitable action by interfacing with the concerned stakeholders 22. Manage medico-legal cases and represent the center to legal bodies wherever necessary

Bihar

Tamil Nadu

Maharashtra

Gujarat

Patna

Chennai

Madurai

Coimbatore

Mumbai

Navi Mumbai

Thane

Ahmedabad

Vadodara/Baroda

Gandhinagar

Rajkot

Surat

Pune

Aurangabad

Manager - Operations - Healthcare 

Job Description for Manager - Operations - Healthcare  in ATech in  Bihar Tamil Nadu Maharashtra Gujarat Patna Chennai Madurai Coimbatore Mumbai Navi Mumbai Thane Ahmedabad Vadodara/Baroda Gandhinagar Rajkot Surat Pune Aurangabad for (5-20) years of experience. Apply Now!

Manager - Operations - Healthcare  | iimjobs.com