Requirements :   - Implement best in class processes and practices for maintaining and exceeding productivity and quality service level agreements.   - Actively manage investigator 24/7 capacity and the triggers for creating investigations to balance global investigation supply and demand.   - Provide focused feedback loops for investigators and managers based on crisp performance and quality data. Reward strong performers and manage up or out weak ones.   - Keep abreast of trends and fraud issues impacting the retail industry. Ensure that Amazon is leading the curve in identifying and preventing new fraud attacks.   - Analyze the key levers of the business to identify trends and proactively take action to improve efficiency and reduce time to new fraud Modus Operandi.   - Work with software teams to articulate and prioritize feature needs for investigation tool sets.   - 4-6 years of official people management experience handling team span of 15+   - Current designations could be TL, AM, DM, Manager   - Industries any customer support industries, preferably BPO/ ITES/ BFSI/ etc.   - Total corporate experience shouldn't be more than 10 years.  Please mention  - Your team size  - Years of Exp in team handling

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Manager - Operations - eCommerce 

Manager - Operations - eCommerce  ,Job Description for Manager - Operations - eCommerce  in Refined Search HR Consultants in  Delhi NCR Mumbai Bangalore Pune Others for (5-9) years of experience. Apply Now!

Job Description for Manager - Operations - eCommerce  in Refined Search HR Consultants in  Delhi NCR Mumbai Bangalore Pune Others for (5-9) years of experience. Apply Now!