Operations Manager - Leading eCommerce Company, Hyderabad.  Position Description:  - Manage a team of front line managers and overseeing a team size of 75 to 150 employees.  - Analyzes the key levers of the business to identify claim and bad debt trends and proactively take action to eliminate root cause seller performance defect and maintain trust in transaction on our platforms  - Works with software engineers to clearly articulate feature requirements for investigator toolsets, user interfaces, and business logic for the efficient handling of claims, disputes, and appeals.   - Leverages industry-leading infrastructure, develop new points of control and tighten current ones to block fraud with minimal disruption of good selling activity.   - Contributes to Operations planning exercise (Global)   - Accountable for independent discretion based decisions, involving trade-offs with significant bottom-line Financial impact/risk   - Drives projects and process changes to improve and optimize fraud risk management. May lead projects/initiatives at an Org. or region wide level.   - Sets goals and is responsible for improvements in specific metrics for fraud prevention, user experience, and increased perception of safety for the site.   - Accountable for Managing Business level escalations - with Customer interaction and reporting to Senior level Leadership.  Basic Qualifications:  Knowledge & Skills/ Business Acumen/ Education & Experience:  - Expert level in organidation wide -initiatives that deliver direct business impact WW.  - Strategizing and program managing  - Management skills are required for this position.  - Quality initiative skill - Six Sigma defect reduction techniques, BCP - Business continuity expertise skills.  - Extensive relevant operations (preferably including fraud) industry Experience  - Proven experience across the domain of Risk Management & Fraud Clear understanding of phishing, malware, active content, social engineering, mule networks, fraud detection, fraud workflow tools, etc. Proven track record driving change and innovation  - Proven ability to understand and manage complex systems  - Strong ability to source and analyze data to drive business strategies and decisions  - Coaching and leadership skills that bring out the best of the team  - Candidate should possess a post -graduation degree in management degree from a Tier-1 or Tier-2 business school.  - 10 to 14 years of experience in operations

Hyderabad

Manager - Operations - eCommerce 

Manager - Operations - eCommerce  ,Job Description for Manager - Operations - eCommerce  in Hitachi Vantara in  Hyderabad for (10-15) years of experience. Apply Now!

Job Description for Manager - Operations - eCommerce  in Hitachi Vantara in  Hyderabad for (10-15) years of experience. Apply Now!