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27/08 Joylincy
Trainee Consultant at Flexi Careers India

Views:3482 Applications:157 Rec. Actions:Recruiter Actions:17

Manager - Operations/Delivery Strategy - FMCG/Banking (7-12 yrs)

Bangalore Job Code: 736681

We are looking for Women professional based at Bangalore or willing to relocate to Bangalore.

Industry : E-commerce

Open to consider FMCG/Banking experts also

Key responsibilities :

- Devise mechanisms to measure every element that impacts delivery operations, and drive improvement initiatives to benchmark on cost or quality or both

- Study the best practices of the hyperlocal delivery space, both internal and external, and draw and execute plans to achieve the desired outcomes

- Coordinate with DEX teams to study the customer requirements, and devise mechanisms to mould the delivery operations to offer the required service, while balancing for cost and quality

- Work end to end on any new ultra-fast delivery related initiatives, from design to roll out

- Work on development of standard operating procedures, and tweak them with time to improve delivery experience for customers

- Work on tech capability gaps impairing delivery team's efficiency, and chalk out and execute plans across multiple stakeholders to bring on board the required capabilities

- Understand the Operational needs quickly to innovate and simplify the distribution chain so as to have better Customer Experience at agreed SLA and Cost

Lean/Six Sigma/Kaizen certification will be added advantage.

Should have experience handling 30+ employees

Women-friendly workplace:

Maternity and Paternity Benefits

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