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23/04 Amita Thanki
HR Manager at Aasaanjobs

Views:4063 Applications:237 Rec. Actions:Recruiter Actions:102

Manager - Operations - BPO/ITeS (5-7 yrs)

Bangalore Job Code: 690016

- Contribute to strategic planning and continuous process optimisation to ensure process excellence within the team

- Build the team for temporary staffing employee onboarding, grievance handling, payroll management and compliance management

- Oversee onboarding processes to make sure all onboarding formalities are completed timely and correctly

- Coordinate with decentralized onboarding teams in other cities across India to ensure there are no gaps during new onboardings

- Ensure strict data management through maintenance of master data and reports, including but not limited to: productivity, employee hours/ overtime, and contract labor -tracking and monitoring

- Lead the grievance handling processes and ensure all grievances are closed by the team within the specified TAT

- Oversee the payroll management team to ensure all salaries and reimbursements of all the temp staffing employees are disbursed as per the client's timelines

- Lead compliance management team to make sure that we comply with all statutory compliances and all the compliance timelines are met every month

- Handle any disputes that may arise with the client or employee or both, in coordination with our legal firm

- Gathering feedback on employee performance and customer satisfaction

- Completing employee performance reviews at regular intervals and managing staff recognition and discipline

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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