Manager - Operations - BFSI - CPA

Shift : US shift

Working days : 5 Days

Key Responsibility Area:

- Client management and team management Email escalation handling

- Regular Feedbacks-informal & formal Initial phase of client onboarding the client Internal Induction - onboarding the new staff

- Helping the staff on technical queries and resolving them.

- US Accounting Knowledge US Payroll Tax Knowledge

- Accounting clean-up Month end accounting and balance sheet reconciliation

- Accounting system migration services Budgeting and Forecasting

- CPA Preferred.

Desired Skills (ASK) :

Skills :

- Experience of working with CPA firm for 5+ years.

- Should have knowledge of clients on-boarding

- Should have good leadership quality and team handling experience

- Should have good reviewer and query resolving skills

- Should have client handling experience

- Should have Excellent English communication skills

- Verbal and written

Knowledge :

- Familiar with MS Outlook and MS-Office (Good in MS-Excel)

- Must have experience in QuickBooks online and Desktop software.

- Strong US Tax Software knowledge.