We have an immediate opening with a leading background verification company in India with 1000+ employees. Position: Manager - Operations Location: Gurgaon Job Description: Purpose of the Role - To manage operations and end to end delivery within pre-decided TAT Qualification - Post-graduation or MBA (Preferred) Work Experience - 5-6 years of experience in Supervisory role in service industry - Experience of handling a team size of 30-50 team members. Key Responsibilities - Managing Operational processes and end to end delivery - Managing and reviewing work allocation to Internal Team. - Ensure smooth operations of the assigned processes through monitoring performances of the teams/individuals and handling escalations - Manage internal delivery teams and external partnerships for fluent client deliveries without any hurdles - Identify and build on areas where value can be added in operations. May conduct research to identify areas of improvement - Analyse work load and work flow trends to maximise the effective use of resources - Ensure the client SLAs are met around assigned deliverables. - Daily reporting of team performance to Reporting Manager. - Ensure team targets are met and also re-defined as per the business requirement. - Performance Management of process owners and team members. - Address the department/verification related issues and communicate the challenges to concerned stakeholders proactively. Key Skills - Must be highly detail-oriented and strong capability to multi-task. - Must be proficient in Microsoft Word and Excel. - Demonstrated excellence in analysis, problem solving, and effective communication. - Ability to prioritize and manage multiple assignments simultaneously. - Strong team orientation, communication, creative and analytical skills - Strong presentation skills - Team Player & Team Handling ability. - Self-driven & Result-oriented with a positive outlook. - A clear focus on high quality and performance targets. Interested candidates may apply here or call Kanika Pathak 9911179375. We shall revert to shortlisted candidates only.

Gurgaon/Gurugram

Manager - Operations - Background Verification Firm 

Manager - Operations - Background Verification Firm  ,Job Description for Manager - Operations - Background Verification Firm  in The Recruiters in  Gurgaon/Gurugram for (5-6) years of experience. Apply Now!

Job Description for Manager - Operations - Background Verification Firm  in The Recruiters in  Gurgaon/Gurugram for (5-6) years of experience. Apply Now!