Manager - Operation - Printing Solutions Firm

The Operations Manager plays a critical role in overseeing and managing the operational aspects of a digital printing company. They are responsible for ensuring smooth operations, addressing challenges, implementing strategies for growth and development, and optimizing efficiency. The Operations Manager should have strong problem-solving skills, decision-making abilities, and the ability to lead and develop a high-performing team.

Responsibilities :

1. Problem-solving :

- Identify and address obstacles and challenges that arise during operations, including issues related to employees, interdepartmental coordination, and B2B customer satisfaction.

- Ensure quality assurance measures are in place to meet customer demands and expectations.

- Implement pricing strategies and track sales, including purchase orders, to maintain control and accuracy.

2. Inventory Management :

- Establish and maintain strict control over inventory, tracking both incoming and outgoing materials.

- Monitor and report any instances of waste, investigating the causes and implementing corrective actions.

- Collaborate with the development team to address machine-related issues impacting inventory control.

3. Decision Making:

- Make timely and informed decisions to address operational issues, ensuring minimal delays.

- Utilize field experience and expertise to determine the best course of action for resolving challenges.

4. Team Structure and Development :

- Recruit and hire qualified personnel to build a competent and reliable team.

- Foster a culture of continuous improvement and multitasking abilities among team members.

- Provide training and development opportunities to enhance the team's skills and effectiveness.

5. Branch Work Distribution :

- Establish clear structures and responsibilities for employees within branches.

- Promote cross-training to ensure flexibility and self-sufficiency among employees.

- Emphasize the importance of teamwork, self-improvement, and taking ownership of responsibilities.

Qualifications and Skills :

- Bachelor's degree in Business Administration, Operations Management, or a related field.

- Proven experience in operations management, preferably in the digital printing industry.

- Strong problem-solving and decision-making skills.

- Excellent leadership and team-building abilities.

Candidate shall have experience in Machines like - Large format printing, UV machine, DTG (Direct-to-garment printing) printing technology, DTF printing technology, Mug machine, etc.