Manager - Operation - Education - North India

Key Responsibility Areas

- Plan and lead effective & efficient management of all programs across North India ensuring targeted enrolments, maintaining high training quality, ensuring final job placements and job retention tracking

- Plan and lead company expansion through market assessment activities in the region to keep tab on Labor market information and devise & propose strategies for effective alignment of existing programs, and design & propose new programs

- Plan and lead Center identification and set up activities at the right place, within the agreed timeline and as per the agreed standards

- Work with RLH to develop effective Monitoring & Evaluation tools for regular health check of the projects and do appropriate course-corrections

- Participate in the center-led Mobilization and Community-connect activities

- Participate in the center-led Placement and Employer-connect activities

- Mentor and Coach all Project Staff in the region for high performance and complete alignment with policies & procedures

- Be accountable and responsible for complete implementation, adherence and achievement of the focussed Projects Hygiene Indicators

- Be accountable and responsible for complete accuracy and validity of the MIS and Data reporting of the region

- Lead the expected reporting activities of the region in the form of mandatory periodic reports creation and sharing

- Liaise and extend support to all local frontline stakeholders like Funders and other Agencies

- Liaise and extend support to all internal stakeholders like Livelihoods division team, sustainability team and other departments & functions

- Plan and lead special initiatives & projects as assigned & delegated for the region

- Continuously innovate for better delivery, better project, better staff and better offering

Criteria Essentials:
 
- Understanding of the Skill ecosystem in India including knowledge about NSDC-driven skill ecosystem, DGT-driven skill ecosystem and Industry-driven skill ecosystem

- Labor market information including industrial clusters, prevailing wages, work hours, skill requirements, and employment possibilities

- In-depth knowledge of all components of an Employability Training project like Mobilization, Youth screening & profiling, Counselling, Skill Training, Placement & post-Placement, and MIS & Reporting

- An understanding of the business economy and its changing dynamics w.r.t. new jobs, new competency requirements, jobs becoming redundant, new sectors, etc.

- Understanding of the CSR-drive Skilling landscape in India

Skills

- Excellent project management skills which include devise and use project/account plans, budgets, monitoring & evaluation, and other financial information

- Excellent Staffing and People Management skills

- Excellent communication skills, verbal and written, (including the preparation of MIS, Reports and Communication material)

- Highly Tech-savvy

- Ability to successfully operate under high-pressure, stressful and time-bound work environment

- Ability to work with and influence people at all levels

- Maintain a positive attitude and go-getter attitude at all times

- Ability to network and liaise for cooperation & collaboration with all stakeholders, internal & external

- Able to work comfortably in a changing organisation