Manager - OD - BPO/IT

Manager – Organization Development

MNC KPO

Mumbai

POSITION REPORTS TO - Manager – L&D

MAIN RESPONSIBILITIES / ACCOUNTABILITIES:FUNCTIONAL/ OPERATIONAL:

- Managing OD activities – PMS, Organization Design and higher education schemes.

- Creating awareness on PMS

- Timely completion of appraisal process

- Ensuring audits are done, reports completed and action plans drawn up

- Collating ratings and analyzing trends

- Updation of organization charts

- Creating awareness on higher education schemes and managing the process end to end

- Managing leadership induction
- Managing internal job postings
- Planning, scheduling and managing assessment centers

OCCASSIONAL RESPONSIBILITIES:

- Work on any special project that the department may take up from time to time

- Co ordinate IJP movements

- Conduct PMS training for performance champions

DESIRED YEARS OF EXPERIENCE:Exposure to HR activities in an organization.

DESIRED INDUSTRY EXPOSURE:BPO/IT preferred.

MANDATORY SKILLS / PROCESS ABILITIES

- Excellent Communication Skills

- Excellent Presentation Skills

- Good Interpersonal Skills

- Computer Skills: Knowledge of MS Office (W0rd, Excel & Power point)

PROCESS ABILITIES

COMPETENCIES CRITICAL FOR THE ROLE (BEHAVIORAL):

COMPETENCY

- Planning - Demonstrates clear planning skills. Translates business objectives into functional activities. Sets goals and processes and organizes resources to ensure that the desired results are met.

- Analytical Thinking - Makes constructive use of the information at his disposal. Is sensitive to the business environment and evaluates Intelenet’s possibilities in terms of products/ processes/ services/ systems.

- Decision-Making - Proactively seeks and accurately evaluates the available data. Anticipates outcomes and implications. Chooses the optimal solutions from all those available and implements the necessary actions in a timely manner.

- Customer Focus - Is highly customer oriented. Makes serious efforts at understanding client needs and ensures customer expectations are met in every interaction.

- People Management - Manages associates’ aspirations and facilitates associates’ development by effective interventions. Ensures key performance measures are met.

- Communication - Produces clear and effective documentation and communication. Is able to make accurate interpretations of complex material.

- Team Leading - Is an effective team player and team leader. Guides and supports the efforts of team members towards the achievement of the team objectives. Is proactive in avoiding or resolving conflicts.

- Quality and Improvement orientation - Is proactive in ensuring that learning is shared and that quality and other key matrices are improved upon.

- Resilience - Maintains effective work behavior in the face of pressure and setbacks. Successfully adapts to changing demands and conditions.

- Initiative and Commitment to Achieve - Is proactive and self-starting; Seizes opportunities, originates action and actively influences them. Demonstrates a willingness to excel against all odds.

Please mark subject line as 'Manager – Organization Development' and mail to arvind@leadsearch.biz

Please mention CTC & notice period