Manager - Merchant Relations

AIM OF THE JOB:

To handle acquiring and maintaining an effective network for Company products and build and unlock value from merchant network from a large geography.

- Acquire & Maintain good network for different products.

- Network that enables us to dominate the market - a clear distinction to our Value Proposition.

Responsibilities:

- Develop long term mutual and effective relationships with merchant network

- Expand through new acquisition of merchants in the given market.

- Maintain excellent business relationship with the network of affiliated outlets in the market

- Ensure good user experience, using various customer Relationship mechanism tools.

- Front - end negotiations with large merchants- base.

- Enhance brand visibility for the Organization.

- Creating additional revenue stream through Advt. inserts & Social Media campaign in voucher business.

- Ensure adherence to Organization's Best Practices in merchant relations

- Executing negotiation process and close it as per set guidelines

- Verify all documentation received from Merchant (including Merchant Agreement).

- Add value to the business of the existing partners and maximize revenue generation from them

- Collate, maintain and manage data and analyse the reports generated for the various partners

- Conduct regular meetings with partners and monitor their performances.

- Visit merchants on a timely basis and resolve their queries

- Work closely with various departments within the company

Desired Candidate Profile:

- Graduate or MBA from a good business school

- Experience in payments industry, advertising (eg. Yellow Pages) will be an added advantage.

- Good negotiation skills and ability to close deals fast.

- Possess working knowledge of the merchant acquiring in card as well as voucher business

- Good command in English and Local language.

- Interpersonal and good relationship management skill

- Result Oriented.

- Good grasp of Excel will be an advantage.

- Ability to lead by example is of vital importance