Manager - Marketing & Communications - Hospitality

Position Summary:

To guide the marketing and communication strategies using best practices expertise to consistently articulate the client's mission. Develop, implement, and evaluate marketing and communication plans across audiences in collaboration with the client's strategic initiative teams and constituents.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

- Lead marketing and communication strategies and initiatives to external audiences' i.e., public relations, marketing

- Manage the marketing team and oversee the execution of all audience touchpoints, including but not limited to press releases, social media, website content, and video formats

- Oversee and manage the content development, distribution, budget, and maintenance of all messaging content

- Work with Head of Marketing and Communications to seek new innovative strategic messaging opportunities through engaging content for audience segments

- Track, analyze, and report content data to ensure that strategic organizational goals for external messaging are met

- Manage all media contacts, marketing agencies, and media monitoring tools

- Develop, execute, and oversee content development across digital channels

- Seek, evaluate, and propose new systems for team efficiencies and reporting communication efforts

- Manage all the digital platforms and media plans

- Act as the public representative for the client, when asked

- Train, mentor, and manage team members

- Act as brand steward in content development and ambassador when out in the community

- Assist, as assigned by management, with the organization's disaster response efforts

- Perform other duties as opportunities are presented and/or assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

- Bachelor's degree in marketing, Public Relations, or related field required

- At least five years of marketing and/or communications in corporate experience

- Experience leading a marketing and/or communications team

- Experience working with cross-functional teams and vendors

- Strong digital background preferred i.e., TikTok, Instagram Reels, WordPress

- Proficient with Facebook, Twitter and Instagram

- Strong organizational, time management and project management skills

- Excellent interpersonal and communication skills

- Ability to work independently with strong problem-solving skills

- Knowledge of Microsoft Office products including Word, Excel, Publisher, and PowerPoint

- Established media relationships a plus

- Strong computer skills: proficient in Microsoft Office suite and CMS websites