Manager - Logistics Operations - Auto/FMCG/Healthcare/Pharma

Summary:

Direct, manage and coordinate logistics, warehouse, transportation and customer service activities. Lead and direct strategic planning for logistics and customer services.

Responsibilities:

- Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material

- Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to the company

- Develop and maintain transportation system on domestic and international freight that ensures business needs are met

- Manage customer service activities including order entry, customer satisfaction, interface with sales, regulatory, and quality ensuring that company's customer service creates competitive advantage in marketplace including resolving critical customer complaints

- Create, manage and achieve the overall logistics and customer service department budgets

- Develop and lead Sales and Operations Planning (S&OP) process

- Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials. Resolve any legal issues pertaining to transportation/distribution

- Ensure Logistics Department complies with requirements. Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures.

- Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.

- Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.

- Oversee the planned maintenance of vehicles.

- Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for high performers, education, communication, expectation setting, and self-actualization

- Perform related duties as assigned or as the situation dictates

- 2 - 3 years- experience with shipping line agencies (preferably in the operations department)