- Understand the different areas of operations in Insurance
- Understand the regulations governing Insurance industry
- Periodical compliance audit of different functions of the company
- Motivate, counsel, develop and coach team members, business stakeholders, other resources
- Effective liaison with various departments within the company to gain support and resolve issues
- Ensure that there is a methodology developed and a standard operating procedure for the team
- Ensure active management of communication to stakeholders
- Proactively identify problems and presenting solutions
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