Manager - Learning/Training & Development - IT/BFSI/BPO

What is the role

We are looking for an experienced and seasoned Manager - Learning, Training & Development to join our team! As a L&D Specialist (Professional Development), you will determine, design, and implement the best and most innovative ways for our employees to learn new skills and knowledge, and apply and practice them in their roles.

Key responsibilities

- Facilitate learning modules, identify opportunities to drive continuous improvement of our L&D programs, design and implement innovative learning experiences, manage learning projects, and ensure our work is data-driven and impactful.

- Facilitate and coordinate selected modules as part of our professional development programs.

- Work with the leadership and stakeholders, and the available data, to identify skill gaps and priority areas of development to be addressed.

- Develop learning interventions that address the priority development areas. This will involve creating or curating (externally or from our global team) engaging, accessible, inclusive, and effective course content, resources, and programs. This will also involve supporting the rollout of global L&D initiatives.

- Apply tested instructional design theories, practices, and methods to learning interventions.

- Propose the approach to measuring the learner's performance and develop assessment and impact measurement instruments.

- Leverage new technologies and innovative strategies to increase the efficiency and scalability of our processes.

What are we looking for

- MBA in HR from top-tier colleges

- Min 4+ Yrs Experience with facilitating virtual training.

- Ability to design thoughtful, engaging, inclusive and impactful content including writing effective copy and storyboarding.

- Strong business partnership experience; ability to successfully collaborate with multiple global stakeholders to achieve organizational goals.

- Strong organizational skills, with experience juggling multiple deadlines, quick turnarounds and working in a fast-paced environment.

- Knowledge of course development software overall, learning theories, instructional design and at least one Learning Management System.