Manager - Learning Management System - KPO/Shared Services

Currently working on a Manager- LMS with a KPO/ Shared services setup in Pune.

SKILLS Required :

- Manage the Learning & Capability Development team, ensuring the BAU operations of learning Admin are managed

- Manage centralized administration & hosting of e- learnings/ WBTs, Instructor led training's, Virtual classroom sessions and learning academies

- Provide Learning MIS to stakeholders in learning community across the globe

- Manage both Global as well as Local Market Learning requests and their delivery through LMS system

- Manage enrollment of employees & externals into the learning courses & events

- Management of all key stakeholders and Learning CoE's. Interacting with stakeholders in all markets to agree the scope of services, SLAs and governance process.

- Become a member of the Learning & Capability Development Community, representing the Global Shared Service Center and identifying requirements for delivery

- Responsible for delivery against agreed KPIs and SLAs for all Learning & Capability administration activity, measuring these and reporting back on achievement

- Manage continuous process improvement and making the processes more efficient and effective

- Manage all the recruitment related activities and ensure that right skilled people are recruited into the team

- Monthly dashboard and reporting on metrics

- Team development, performance management of team & recruitment of employees within team.

Looking for E learning professionals who have worked on Success Factor( Plateau), for at least 2 yrs, with good exp in managing teams. Team management exp is mandatory, may have managed a team size of at least 12-15 people.