Manager - Learning & Development - Online/eCommerce

Key Responsibilities :

- Lead the training need analysis for the business with focus on productivity and building capability for the future

- Collaborate with the central team & SME's to develop training content and enhance existing programs

- Manage budgets & costs related to the business for the financial year

- Study the feedback from the training programs and design post training engagement modules

- Facilitate organization effectiveness & other behavioral trainings

- Provide road map for the training team for the year and regularly track the progress

- Regularly review and update program learning objectives, and implement training to ensure it meets desired learning outcomes.

- Responsible for managing the dashboards for various programs and tracking the progress of the programs.