Manager - Learning & Development - IT

- Strategizing and coordinating comprehensive employee training programs throughout their employment lifecycle

- Establishing a framework for implementing training initiatives, including new hire onboarding, on-the-job training, knowledge management, and performance improvement

- Collaborating with Operations and Quality teams to identify process enhancements and drive continuous improvement

- Partnering with HR and Operations to identify learning and development needs at team and organizational levels, aligning with business objectives and talent development

- Supervising and supporting organizational development and design projects on both short-term and long-term scales

- Designing and implementing leadership development programs, including executive coaching, to cultivate effective management and leadership capabilities

- Driving the development and implementation of learning systems and processes

- Creating innovative learning and development initiatives to enhance productivity, capability, and quality

- Developing and tracking metrics to measure the effectiveness of the training initiative

- Designing and implementing a structured learning curve for new hires

- Establishing feedback mechanisms and evaluating the performance impact of learning solutions

- Develop and implement a robust framework to assess and address training needs

- Establish and manage a network of local vendors for training and development resources

- Providing coaching and guidance to business leaders and managers as needed