Manager - Learning & Development - Healthcare

Job Profile:

- Be the primary HR contact for our India Office, handling local HR matters.

- Support Talent Acquisition efforts and explore HRBP, ER, and Rewards functions.

- Contribute to a comprehensive Talent Acquisition Strategy.

- Manage onboarding for local hires, ensuring a positive newcomer experience.

- Work with central HR teams to enhance employee benefits, communication, and reviews.

- Collaborate with Rewards, Engagement, Internal Communications, Talent Acquisition, and Training & Development teams for effective HR service delivery.

- Facilitate performance discussions between team members and supervisors.

- Offer local employee relations support and address HR inquiries.

- Administer monthly payroll, ensuring accuracy and compliance, including full and final settlements.

- Handle payroll documentation for government agencies.

- Administer company health insurance and benefit programs, managing inclusions and exclusions.

- Design, develop, and deliver industry-specific training programs.

- Collaborate with stakeholders to identify training needs, assess learning solutions, and create engaging materials.

- Ensure training compliance and effectiveness, conducting post-training evaluations.

- Stay updated on industry trends and innovative learning methods.

- Build relationships with key stakeholders, aligning L&D initiatives with business needs.

- Provide coaching and support for employee growth.

- Collaborate with global HR teams for a standardized approach to L&D.

- Monitor and report on the effectiveness of L&D programs using data for continuous improvement.

- Lead Performance Management Assessment and process, while driving refinements

- Build an environment of meritocracy driving the right behavior and culture.

- Handle employee grievances and provide timely closure.

- Build strong relationships with key stakeholders and deliver to the operational requirements.

- Use HRIS tools/platforms including People Analytics and to infer trends for decision making

- Leading employee experience surveys and subsequent action planning with operations leaders based on survey results.

- Co-ownership of employee retention and driving engagement activities in partnership with engagement and operations teams.

Person Profile:

- Bachelor's/PG degree in Human Resources, Business Administration, or related field.

- 10 years+ People Function experience with focus on HR and L&D.

- Track record in designing and delivering learning programs, ideally in revenue cycle management or service - oriented fields.

- Proficient in adult learning principles, instructional design, and modern learning tech.

- Strong presentation and facilitation skills.

- Collaborative cross-functional team player.

- Effective project manager, handling multiple initiatives on time.

- Data-driven, using metrics to enhance training and foster improvement.

- Skilled with Learning Management Systems (LMS) and training platforms.

- In-depth knowledge of Indian labor laws, regulations, and HR practices.

- Outstanding interpersonal and communication skills, fostering stakeholder collaboration.

- Organized with multitasking abilities in a fast-paced environment.

- Upholds integrity, confidentiality, and professionalism in HR matters.

- Works independently and proactively within a team.

Work Week: Monday to Friday

Shift: 08:00 AM - 10:00 PM IST (9-hour shift)