Manager - Learning & Development - BPO/IT

Job Description :

- Experience in Performance appraisal tools like 360 degree, 180 degree appraisal methods.

- Experience in Management development frameworks

- Linking Learning and Development to Performance Management System.

- Advising company leaders and executives on issues related to training and development, which are pertinent to the needs of the organization.

- Advising managers as well as supervisors on how they can contribute to the training and development of their fellow personnel.

- Identifying personnel and supervisors who are in in need of additional training.

- Working with third party consultants and professionals on how to improve in-house employee learning and teaching strategies.

- Designing in-house materials and resources for employee development and education.

- Developing a blended approach which integrates different learning modes, such as coaching, classroom instruction, online learning and action learning.

- Implementing blended learning strategies and training sessions at a managerial level.

- Managing the development of one or more training teams.

- Managing the budget for the organization's training processes.

Qualifications include :

- Experience in management development

- Experience in public speaking, preferably among large audiences

- Experience in soft skills training

- Experience with people management

- Experience in dealing with third parties, consultants and training specialists

- Budget management expertise

- The ability to design and implement different forms of training solutions

- Strong communication skills

- Strong writing skills

- An articulate and confident personality

- The ability to control and manage large groups of people

- An organized personality as well as the potential of becoming an inspirational leader.