Manager - Learning & Development - BFSI

- We are looking for Manager (learning and development ) who are skilled in support function and soft skill training .

- Provide targeted training to individuals to help them strengthen their interpersonal, Communication & Speaking skills

- Selecting or creating appropriate learning materials (Slide presentations, TNA based content) as per dynamic needs for instructional purposes

- Monitoring the effectiveness of training materials and keeping the content upto date

- Assessing the weaknesses and strengths of individuals and adjusting training as needed

- Performing administrative tasks such as scheduling & coordinating trainings, Reporting & Analysis

- Will be aligned as a Soft skills coach / trainer in accordance to the training requirement in a 24/7

- Ensure successful execution of training needs including resource planning and measuring program training effectiveness

- Utilize effective presentation and facilitation skills for identified CRM skills, Voice and Accent Neutralization and/ or Culture content including creative training techniques

- Responsible for on-going classroom/ on-floor observations of focus groups, providing guidance, mentoring and support that focuses on performance improvement

- Monitor and ensure completion of daily training administrative work such as timekeeping, and other administrative tasks as required in a timely and accurate manner

- Good Communication, Interpersonal skills & Coordination skills

Location - Mumbai

Minimum 8 years of experience

Package upto 16 lac

Candidate from NBFC and Banking sector must be preferred .