Manager - Leadership Development & Employees Relation - BFSI/Consulting/Services

Manager - Human Resource - Leadership & Development & Employees Relation - BFSI/Consulting/Services

Learning & Development :

- Facilitate Learning & Leadership programs firm wide across levels from junior to middle management

- Facilitate customized interventions including New Hire - Lateral/Campus to specific need based business requirements

- Design content for new & old Training Programs basis business requirement and feedback

- Lead & Execute special projects within specified deadlines

- Lead and Execute specific firm wide programs/ initiatives

- Act as a Learning Business partner to assigned divisions, and work as an internal consultant to stakeholders to fulfil all Learning and Development requirements from engaging in needs analysis to final delivery

- Support team on cross divisional requirements by contributing expertise and collaborating to deliver solutions aligned to business requirement and expected outcomes

- Report out Program Feedback with thorough Analysis of trends & make recommendations

- Conduct, support & manage Firm wide events both in the Learning and Diversity space

- Manage Training Vendors to fulfil niche requirements along with legal contracts, requisition for materials & ensure post-delivery pay out of invoices

- Ability to map Learning Outcomes & Interventions by diagnosing actual business requirement & recommend optimum solutions

Employee Relation :

- Liaise with Legal, Compliance and Operational Risk team on various Employee relation matters including internal complaint and Operational risk cases

- Track and maintain repository for ER, IC & OR cases

- Ensure smooth closure of ER & IC cases by co-ordinating with different stakeholders including government institutions wherever required

- Drafting and maintaining templates of standard ER cases

- Maintaining and filing, appointment letters, necessary documentations including Minutes of the meetings of ER & IC cases

- Exposure in working with Employee Relation cases

- Diploma in Labour Law will be an added advantage

- Facilitation Skills with ability to facilitate Leadership Development & Learning workshops firm wide across junior - middle management levels

- Must currently be delivering or have delivered programs for this type of audience in the last 1-2 years

- Ability to work independently with minimum supervision

- Excellent verbal & written skills with ability to articulate quickly basis the context and situation

- High on judgment and decision making abilities

- Ability to design content & customize workshops basis business requirement

- Ability to offer creative solutions to existing or known problems

- Training Certifications on Tools / Programs / Methodology/ Facilitation