Manager - Key Accounts - FMCG/D2C - IIM/MDI/FMS/ISB

Manager - Key Accounts

Key Responsibilities:

- Develop and execute strategic plans to achieve sales targets and maximize revenue through online retail channels.

- Act as the primary point of contact for key online retailers like Amazon, Flipkart, and Nykaa, fostering strong partnerships and addressing any issues or concerns promptly.

- Analyze sales data and market trends to identify opportunities for growth and optimization, adjusting strategies as needed.

- Collaborate closely with internal teams such as marketing, product development, and supply chain to ensure alignment and support for online retail initiatives.

- Monitor competitor activities and industry developments to stay informed about market trends and best practices.

- Conduct regular performance reviews with online retail partners, providing insights and recommendations for improvement.

- Manage promotional activities, pricing strategies, and inventory levels to drive sales while maintaining profitability.

- Resolve any disputes or escalations with online retailers effectively, demonstrating strong problem solving skills and a customer-centric approach.

- Ensure compliance with all relevant policies, regulations, and contractual agreements.

- Stay up-to-date with the latest e-commerce trends, tools, and technologies to continuously optimize online retail operations.

Key Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field. MBA from Tier 1 Business Schools preferred.

- Proven experience in key account management or business development, preferably within the FMCG or consumer goods industry.

- Strong understanding of e-commerce platforms and online retail dynamics, with experience working with Amazon, Flipkart, and/or Nykaa being highly desirable.

- Exceptional problem-solving skills with the ability to analyze data, identify root causes, and develop effective solutions.

- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

- Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously and meet tight deadlines.

- Strategic thinker with a logical approach to decision-making and a proactive attitude towards achieving objectives.

- Experience in stakeholder management and cross-functional collaboration.

- Ability to thrive in a fast-paced startup environment and adapt quickly to change.