21/03 Ashwin E
Manager at Confidential

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Manager - Key Account Management - Healthcare (3-8 yrs)

Bangalore/Chennai/Delhi/Mumbai Job Code: 677923

If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late!

What you would be doing :

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Upsell and cross sell the SaaS product

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

What You Need For This Position :

- Proven experience as a key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational and analytical skills

- Ability in problem-solving and negotiation

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