Manager - IT Service Desk - BPO

People Management experience at least 1+ yrs / handing a team around 20 + people.

Rotational shift

- Should have IT Service Desk (initial in carrier) experience / technical experience.

- Resolves and directs technical and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer based satisfaction.

- Should have experience in incident management.

- Develops plans and objectives and participates in cross-functional projects and business initiatives to improve operational performance for the organization.

Kindly share your profile with me on supriya@signaturestaffindia.com