Posted By
Posted in
Sales & Marketing
Job Code
1323280
Roles :
- The position holder will be managing a team of 20-30 individuals
- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
- Ensure prompt resolution of client complaints
- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
- Daily 08-10 meaningful telephone/video calls with clients
Key Success Factors for an individual :
- Aggressive self-starter who inspires a diverse team
- Hunger to grow and learn
- Positive and enthusiastic attitude
- Customer Orientation
Critical skills of a suitable candidate :
- Client handling and application of Tele-sales techniques
- Quick thinking and problem-solving
- Verbal communication with active listening
- Vision and foresight to create new opportunities for customer
- Team Management & Interpersonal skills
- Data Interpretation & Reports Management
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Posted By
Posted in
Sales & Marketing
Job Code
1323280